Stockport Homes: From System Crisis to Successful Procurement

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Housing system procurement and public sector compliance

The Challenge
Stockport Homes needed to replace their core housing management system as part of a wider transformation programme. Their old system was no longer fit for purpose and navigating public procurement rules added pressure to an already complex change process.

The Approach
We led the procurement process from brief to contract award:

• Held discovery sessions with IT, housing and finance leads to understand core pain points

• Created a compliant two-stage tender process with tailored award criteria

• Facilitated supplier presentations, scoring moderation and contract finalisation

What We Delivered

• End-to-end procurement process design and management

• Specification drafting and evaluation model development

• Stakeholder engagement and process documentation

• Contract negotiation support and supplier debriefs

The Result
Stockport Homes procured a modern, user-friendly system that supports their operational goals. The process was completed on time and within budget, with internal teams feeling confident and informed throughout.